Our Guarantee

Our Guarantee

Decking and Railing products, when properly installed and maintained are warranted to the original purchaser for a period of 10 years from date of purchase, against rot, structural decay, splitting, checking, splintering, or termite damage under normal conditions of decking use and exposure.

Each purchaser of a 4 Everdeck® Product is solely responsible for determining the effectiveness, suitability and safety of any particular use or application of the product. Building code regulations vary from area to area. Each 4 Everdeck® Purchaser should consult local building and safety codes for specific requirements in connection with the installation of a decking structure.

Limitations of Coverage

4 Everdeck® shall have no liability for defects or damage resulting from;

  1. installation directly on top of or attached to a concrete slab, installation directly on the ground, installation directly on top of other decking, or any installation which precludes proper ventilation above, below, and to the side.
  2. Lack of proper 5mm side to side gapping between deck boards for drainage, cleaning and ventilation.
  3. Mould or mildew growth, extractive bleeding, chalking, water rings, food, organic, pet, or paint stains.
  4. Settlement, shrinkage, or distortion of the substructure.
  5. Decks which are not properly sloped for drainage.
  6. Non-approved surface treatments applied to the deck.
  7. Stains from galvanized or uncoated screws.
  8. Use as a structural member.
  9. Improper handling, storage, abuse or neglect by Purchaser or third party.
  10. Variations or changes in colour of 4 Everdeck® (All colours will fade a minimum of 10%. 4 Everdeck® Decking Systems, shall have no liability for the cost or removal of faded decking or railing

If for any reason you believe the decking or railing is defective, DO NOT INSTALL. Contact your dealer. 4 Everdeck® Systems will not be liable for claims arising from installation of visibly defective product.

MOULD OR MILDEW IS NOT A MANUFACTURING DEFECT AND IS NOT COVERED BY THIS WARRANTY NOR ANY IMPLIED WARRANTY.

Remedy & Notification of Claims

Suppliers liability under this Warranty is limited solely and exclusively to replacement of defective 4 Everdeck® Product, and in no event shall supplier be liable for labour, installation, reinstallation, transport or any other charge related to defective product. Supplier shall not be liable for any indirect, incidental, punitive, consequential, exemplary or other damages of any kind whatsoever, whether any such claim is based upon theories of contract, warranty, negligence, tort, strict liability or otherwise. In any dispute over the performance of the product, the purchaser shall have the burden of proof that the product was installed, finished and maintained in accordance with the supplier’s applicable instructions.

To file a claim under this Warranty, original purchaser must send proof of purchase, a picture of the defective product and a written description to:

BM Trading Trust
PO Box 97
La Lucia
4153

Supplier reserves the right to investigate any claim hereunder. Upon verification of a claim, Supplier shall arrange for the delivery of replacement product. This warranty may not be altered or amended except in a written instrument signed by Supplier and 4 Everdeck® Purchaser. No dealer or other person or entity is authorized by the Supplier to make statements or representations regarding the performance of 4 Everdeck® Products except as contained in this Warranty, and the Supplier shall not be bound by any such statements other than those contained herein.

THIS FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY AND ALL OTHER APPLICABLE WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

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